Orchard Hills Athletic Club - Terms & Conditions
Welcome to Orchard Hills Athletic Club! By enrolling in a membership or using our facilities, members acknowledge and agree to the following terms and conditions.
Membership Commitment
All new memberships require a minimum six (6) month commitment beginning on the enrollment date. Any membership change, including upgrades or downgrades, initiates a new six-month commitment. Early cancellation is not permitted during this period except as required by law or approved in writing by club management.
Billing & Payments
Membership dues are automatically billed biweekly to the payment method on file. Members are responsible for maintaining valid payment information and paying all applicable dues and fees. Failed payments are subject to a minimum $25 returned payment fee. Membership rates are subject to annual review and adjustment with electronic notice.
Membership Changes
Membership upgrades are permitted at any time without an additional change fee and initiate a new six (6) month commitment beginning on the effective date of the upgrade. Membership downgrades are not permitted during an active six-month commitment. Once the commitment has been fulfilled, members may request a downgrade, subject to a $29 administrative fee and a new six-month commitment.
All membership changes require a minimum of seven (7) days' notice when applicable, and any outstanding account balances must be paid in full before a change can be processed.
Cancellation Policy
Cancellation requests must be submitted in writing to the Membership Office, either by email or in person, at least seven (7) days before the next scheduled billing date. All contractual obligations and outstanding balances must be satisfied. New members have a three-day right of rescission, allowing cancellation within three (3) days of enrollment with a full refund of enrollment fees and dues paid. Biweekly memberships automatically continue after the initial commitment until properly canceled. Prepaid annual memberships require notice via in person or written email before the renewal date to prevent renewal.
Membership Holds
General membership holds require a minimum of two (2) consecutive months and may not exceed three (3) months within a twelve-month period. A $9 fee applies per biweekly billing cycle. Medical holds require written physician documentation and club approval. All outstanding account balances must be paid in full before any membership hold can be scheduled or approved. Membership holds require at least seven (7) days' advance notice, are not retroactive, and are subject to club approval. Facility access is suspended throughout the approved hold period.
Past-Due Accounts
Members remain financially responsible for the full duration of their membership commitment. Past-due accounts will have facility access restricted until brought current. Applicable returned payment fees and outstanding dues continue to accrue during the commitment period. Members may request an early buyout of their remaining contractual obligation. Unresolved balances may be referred to collections.
Club Rules & Facility Use
All members and guests must follow club policies and conduct guidelines. Orchard Hills Athletic Club reserves the right to modify facilities, equipment, amenities, and operating schedules for maintenance, repairs, or improvements without compensation or refund. Certain programs and services may require additional fees.
Liability & Personal Property
Participation in physical activity involves inherent risks. Members and guests assume responsibility for their participation and are encouraged to consult a medical professional before beginning a fitness program. Orchard Hills Athletic Club is not responsible for lost, stolen, or damaged personal property. Additional liability provisions and emergency medical authorizations for minors are detailed in the full Membership Agreement.
Membership Suspension & Termination
Orchard Hills Athletic Club reserves the right to suspend or terminate memberships for violations of club policies, inappropriate conduct, or breaches of the Membership Agreement. Members remain responsible for any outstanding contractual financial obligations.
Website Use & Privacy
All website content, including text, images, graphics, and branding, is the property of Orchard Hills Athletic Club or its respective owners and may not be reproduced without permission. External links are provided for convenience, and OHAC is not responsible for third-party website content or practices. Personal information collected through the website is handled according to applicable privacy policies.
Full Membership Agreement
This summary provides an overview of Orchard Hills Athletic Club's membership and website policies and does not replace the complete Membership Agreement or Website Terms of Use. All memberships remain subject to the full written agreement and applicable laws.
By enrolling, members acknowledge that they have reviewed, understood, and agreed to the full Membership Terms & Conditions.
For membership questions, please contact the Membership Office at 978-537-8387 ext. 115.
Please review the complete Membership Terms & Conditions before enrolling.
Website Terms of Use
Scope of Terms & Conditions
These terms apply to the use of the Orchard Hills Athletic Club (OHAC) website and its associated online services. They do not apply to unaffiliated third-party websites linked through our website. Users are encouraged to review the terms and privacy policies of external websites independently.
Website Registration & Age Restrictions
Online registration and certain website features may require personal information. Users must be at least 18 years of age to complete membership registration independently. OHAC maintains age restrictions on website registration in accordance with applicable laws, including the Children's Online Privacy Protection Act (COPPA).
Intellectual Property & Copyright
All website content, including text, images, graphics, logos, trademarks, and other materials, is owned by OHAC or its respective rights holders and is protected by applicable copyright and intellectual property laws.
Website materials may be accessed for personal, noncommercial use only. Reproduction, modification, distribution, publication, or commercial use without prior written permission is prohibited.
Third-Party Links
Our website may contain links to external websites for informational purposes or convenience. OHAC does not control, endorse, or assume responsibility for third-party content, products, services, privacy practices, or website availability.
Website Disclaimers
Website content and services are provided on an "as is" and "as available" basis. While OHAC strives to provide accurate and current information, we do not guarantee that all website content is complete, error-free, or continuously available.
OHAC does not guarantee uninterrupted website functionality or freedom from technical errors, viruses, or other harmful components. Users access the website at their own discretion and risk, subject to applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, OHAC shall not be liable for indirect, incidental, special, or consequential damages resulting from the use or inability to use this website or its materials. Nothing in these terms excludes liability that cannot legally be excluded.
Privacy Policy
OHAC is committed to protecting the privacy and security of personal information collected through its website. Information is handled in accordance with our published Privacy Policy and applicable laws. Please refer to our Privacy Policy for additional information about data collection, use, and protection.
Indemnification
To the extent permitted by law, users agree to indemnify and hold harmless OHAC, its officers, employees, directors, and representatives against claims, damages, or expenses resulting from their violation of these website terms or applicable laws.
Jurisdiction & Governing Law
These website terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from website use shall be handled in accordance with applicable laws and legally enforceable dispute resolution provisions.
Copyright Infringement
OHAC respects the intellectual property rights of others. Individuals who believe material on our website infringes upon their copyright may submit written notification identifying the copyrighted work, the allegedly infringing material, their contact information, and sufficient documentation to support the claim.
Notices may be directed to:
Orchard Hills Athletic Club
100 Duval Road
Lancaster, MA 01523
Phone: 978-537-8387
General Provisions
OHAC reserves the right to update website terms and policies as permitted by applicable law. If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in effect. Website terms do not replace or modify the separate written Membership Agreement. Membership rights and obligations are governed by the applicable Membership Agreement and applicable law.
